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Our troubleshooting guide provides quick and easy solutions to common problems , but If you need further assistance, Please contact us.
Use cold or ice-cold water for the best cooling effect. Ensure the nozzle is set to mist mode.
Check for obstructions in the pump mechanism. If water bottle is firm then adequate pressure has been attained and pumping will be difficult until pressure is relieved.
Use a standard plastic bottle with a neck that fits the inSANDity pump. Try a different bottle if necessary.
Ensure the pump is securely attached and the bottle is tightly sealed. Check for leaks or blockages in the pump mechanism.
Ensure the bottle has enough water and fully pressurize the pump. Turn bottle so tubing is submerged. Inspect tubing for obstructions and ensure properly connected to "water out" spout.
Check that the pump is properly attached and the bottle neck is intact. Tighten connections and inspect for cracks or damage.
Remove and rinse the nozzle with warm water. Use a brush or pin to clear any debris and reattach the nozzle.
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